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News
CROWN
Solutions, Inc. Technical Resource
Water Softener Cycles of Operation
By James McDonald, PE, CWT
Sodium
zeolite softeners are designed to remove hardness from
water. The hardness constituents of calcium and magnesium
are identified in most scale formations in boilers,
cooling towers, and other waterrelated equipment. Properly
controlled softeners will consistently provide effluent
water quality of less than 1 ppm total hardness (expressed
as CaCO3).
The
softener cycles of operation include:
- Service
- Regeneration
- Backwash
- Brine
Draw
- Displacement/Slow
Rinse
- Fast
Rinse
- Pre-Rinse
Service
During the service cycle, calcium and magnesium ions
are exchanged for the sodium ions attached to the active
sites on and in the resin beads as shown below.

As
more hard water is softened, eventually the exchange
capacity is exhausted and hardness begins to leak past
the resin bed. At this point or before (typically 85-90%
of total capacity), the softener is removed from service
and regenerated.
Regeneration:
Backwash
Backwashing is important because during the service
run, the resin bed becomes compacted from the continuous
downward flow of water. Backwash water is introduced
to the bottom of the softener and flows upward through
the resin bed. The purpose is to “fluff up” the resin
bed to expose a maximum number of exchange sites prior
to the brining. The backwash will also clean the resin
by removing debris and any fines or particles of broken
resin beads and will reclassify the resin bed. The backwash
cycle is typically 10 minutes at a flow of 5-6 gpm/ft2
or according to manufacturer recommendations.
Regeneration:
Brine Draw
The real heart of the ion-exchange operation is the
brine draw regeneration cycle. This is where the variation
of resin and control are of the greatest importance
to the quality and quantity of water treated. The ion
exchange reaction is reversed by introducing a preponderance
of sodium ions in the form of brine (NaCl or salt water).
Typically, brine is introduced at 30° salinity for 25
minutes at 0.5-1.0 gpm/ft3 resin. Exceeding 45° salinity
can result in “osmotic shock” and can cause the resin
beads to split or crack. Dropping below 30° salinity
will result in an incomplete regeneration. The desired
level of salinity is achieved by diluting 100% saturated
brine using an eductor or pump system. Table 1 lists
typical salt dosages and capacities.

Regeneration:
Displacement/Slow Rinse
After the introduction of the diluted brine to the resin
bed has been finished, there remains a resin bed volume
of regenerant that has to be displaced from the vessel
to finish the regeneration. This last bit of regenerant
is the highest quality with little calcium, magnesium,
or other contaminants. It is important to fully utilize
it by displacing it at the same flowrate as the brine
draw to allow the
resin ample reaction time. The dilution water used in
the brine draw is continued at 0.5-1.0 gpm/ft3 resin
for around 15 minutes in order to push the brine through
the rest of the resin bed in a piston-like fashion.
Regeneration:
Fast Rinse
Following the displacement cycle, all excess salt and
hardness (in the chloride form) must be rinsed from
the unit. This happens at the softener’s normal flowrate
or 1.5-3 gpm/ft3 resin for 25-30 minutes.
Pre-Rinse
If the water softener is put directly into service after
regeneration, then a pre-rinse is not required. However,
if the softener unit sits in standby until needed, it
may first be necessary to fast rinse the unit to achieve
the desired water quality.
Why
is pre-rinse required? As the unit has been in a no
flow or static condition, the ions in the water have
come in equilibrium with the ions on the resin beads.
This means the initial water out of the softener may
have some “standing hardness” in it. This standing hardness
must first be rinsed from the unit before going online
to ensure high quality soft water is produced.
Conclusions
Water softeners are used every day throughout the world.
Understanding the cycles of operation will aid in the
expectations and troubleshooting of water softeners.
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